Last Updated: 5 August, 2025

Your privacy matters to us. This Privacy Policy explains how Pejman Exchange (“we,” “our,” or “the Platform”) collects, uses, shares, and protects your personal information when you visit our website, use our mobile app, or interact with our services.

By using Pejman Exchange, you consent to the practices described below.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide

  • Name, email address, phone number, and other contact details.
  • Account registration data (username, password).
  • Payment or billing information when applicable.
  • Any information you submit through forms, support requests, or feedback.

b. Automatically Collected Information

  • Device and browser information.
  • IP address and approximate location.
  • Cookies, analytics data, and usage statistics to improve performance.

c. Optional Information

If you participate in educational programs or community forums, you may share additional information voluntarily (e.g., profile picture, social handles).

2. How We Use Your Information

We use your data to:

  1. Provide and personalize our services.
  2. Process account creation and authentication.
  3. Communicate updates, newsletters, or promotional materials (you can opt out anytime).
  4. Improve website functionality and user experience.
  5. Comply with legal and regulatory obligations.

3. Legal Basis for Processing (GDPR Compliance)

If you are in the EU or UK, we process your personal data based on:

  • Your consent.
  • The need to perform a contract or deliver requested services.
  • Our legitimate business interests (e.g., improving the platform).
  • Legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences.
  • Measure website traffic and performance.
  • Enhance security and prevent fraud.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

5. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share information with:

  • Trusted service providers who help operate our platform (e.g., payment processors, analytics partners).
  • Regulators or authorities if legally required.
  • Business partners in the event of a merger or acquisition (with appropriate safeguards).

All third parties must follow strict confidentiality and data-protection standards.

6. Data Retention

We retain personal information only as long as necessary for:

  • Account maintenance and legal obligations.
  • Dispute resolution and enforcement of agreements.
    Once no longer needed, data is securely deleted or anonymized.

7. Data Security

We employ administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.
No system is entirely secure, so users share information at their own risk, but we continuously improve our security standards.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal information.
  • Withdraw consent at any time.
  • Request a copy of your stored data.
  • Object to certain processing activities.

To exercise these rights, contact us at privacy@pejmanexchange.com.

9. International Data Transfers

If your data is transferred outside your country, we ensure adequate protection through recognized safeguards (e.g., Standard Contractual Clauses).

10. Third-Party Links

Our platform may contain links to third-party sites or services. We are not responsible for the privacy practices or content of external websites. Review their policies before providing personal information.

11. Children’s Privacy

Pejman Exchange is not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe a child has provided data, contact us immediately to delete it.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

📧 privacy@pejmanexchange.com